We are fully dedicated to providing you with the highest standard of online service. Every aspect of our service - from the high-end, high quality output that you'll receive, to your privacy, our commitment is exceptional. We are in full compliance with the Federal HIPAA regulations.

HIPAA Privacy Notice

At Angels LAB, we believe that privacy is very important to our customers. Protecting that privacy is a responsibility we take seriously. This is why we would like to explain to you, that you can feel confident that we are committed to safeguarding your personal information. In order to protect the privacy of our customers, we are in compliance with the HIPAA Privacy Rule, of the United States Department of Human and Health Services. The HIPAA Privacy Rule protects individuals' medical records and personal health information. We are fully committed to ensuring that your privacy is respected and protected.

 
Angels LAB
HIPAA Notice of Privacy Practices for Personal Health Information
This notice describes your privacy rights, how medical information about you may be used or disclosed and how you can get access to this information. Please review this notice carefully. If you have any questions about this notice, please contact us at customer-service@angelsLAB.com

At Angels LAB, we believe in safeguarding the privacy of our customers. Protecting that privacy is a responsibility we take seriously.
 
WHO WILL FOLLOW THE PRIVACY PRACTICES

This notice describes our privacy practices and that of:

  • All departments of our facility.
  • All employees and our staff personnel.
 
OUR PLEDGE REGARDING YOUR MEDICAL INFORMATION

The privacy of our customers is very important to us. We are fully committed to ensuring that your privacy is respected and protected. We understand that medical information about you and your health is personal and we are committed to protecting medical information about you. When you place an order we create a record of the service(s) you receive on this website, we need this record to fulfill your order. This notice applies to all of the records generated at our facility.

This notice will tell you about the ways in which we may use and disclose medical information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of medical information.

 

We are required by law to:

  • Maintain the privacy of your Personal Health Information;
  • Provide you this notice of our legal duties and privacy practices with respect to your Personal Health Information; and
  • Follow the terms of this notice.

The main reasons for which we may use and may disclose your Personal Health Information is to process your order for services that you have ordered. The following describes these and other uses and disclosures, together with some examples.

 
  • For Treatment. We may use medical information about you to provide you with services. We may disclose medical information about you to the facility's office personnel who are involved in taking care of your order at the facility or elsewhere. We also may disclose medical information about you to people outside our facility who may be involved in processing your order. These entities include third party physicians, hospitals, nursing homes or clinical labs with whom the office consults or makes referrals. Furthermore, these entities may also include physicians, surgeons or dental professionals, who may be providing you with medical care, and you have requested us to forward to them an output of your order.

  • For Payment. We may use and disclose medical information about you so that the treatment and services you receive may be billed to and payment may be collected from you, an insurance company, a medical practitioner or a third party. For example, we may need to give your health plan information about services you received at the facility so your health plan will pay us or reimburse you for the services. We may also tell your health plan about the service you are going to receive, to obtain prior approval or to determine whether your plan will cover the treatment.

  • For Health Care Operations. We may use and disclose medical information about you for our internal operations. These uses and disclosures are necessary to run our facility and to fulfill your order. For example, we may use medical information about you to review the output and services and to evaluate the performance of our staff in providing this service for you. We may also combine medical information about many patients to decide what additional services the facility should offer, what services are not needed, and whether certain new services are effective. We may also disclose information to our staff and other office personnel for review and learning purposes.

  • Individuals Involved in Your Care or Payment for Your Care. We may release medical information about you to a friend or family member who is involved in your medical care provided you have consented to such disclosure. We may also give information to someone who helps pay for your care. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location.

    We do not disclose, give, sell, trade or transfer any Personal or Medical information to third parties without your consent. The only information we share with third parties without your consent, is the Aggregate information (such as information about how many visitors visit our web site, the pages they access, time and day of the week these pages are accessed, the amount of time they spend on a particular page and other similar information). Personal or Medical information, for example the images you send to us for processing are kept in a location with administrative, technical or physical safeguards. If you want us to forward the output copy to a medical specialist (cosmetic surgeon, plastic surgeon, dental professional, etc), you will be prompted to input their specific e-mail address during checkout. Furthermore, prior to sending a copy of the output we will verify with you the validity of the e-mail address that you have provided, prior to forwarding a copy of the output to your medical specialist. Even so, only your first & last name, your e-mail address, date and copy of the imaged output will be forwarded to the e-mail address that you have specified.

  • Where Required by Law or for Public Health Activities. We disclose Personal Health Information when required by federal, state or local law. Examples of such mandatory disclosures include providing Personal Health Information to a governmental agency or regulator with health care oversight responsibilities. We may also release Personal Health Information to a coroner or medical examiner to assist in identifying a deceased individual or to determine the cause of death.

  • To Avert a Serious Threat to Health or Safety. We may disclose Personal Health Information to avert a serious threat to someone's health or safety. We may also disclose Personal Health Information to federal, state or local agencies engaged in disaster relief as well as to private disaster relief or disaster assistance agencies to allow such entities to carry out their responsibilities in specific disaster situations.

  • For Health-Related Benefits or Services. We may use Personal Health Information to provide you with information about benefits available to you under your current coverage or policy and, in limited situations, about health-related products or services that may be of interest to you.

  • For Law Enforcement or Specific Government Functions. We may disclose Personal Health Information in response to a request by a law enforcement official made through a court order, subpoena, warrant, summons or similar process. We may disclose Personal Health Information about you to federal officials for intelligence, counterintelligence, and other national security activities authorized by law.

  • When Requested as Part of a Regulatory or Legal Proceeding. If you or your estate are involved in a lawsuit or a dispute, we may disclose Personal Health Information about you in response to a court or administrative order. We may also disclose Personal Health Information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the Personal Health Information requested. We may disclose Personal Health Information to any governmental agency or regulator with whom you have filed a complaint or as part of a regulatory agency examination.

  • Other Uses of Personal Health Information. Other uses and disclosures of Personal Health Information not covered by this notice and permitted by the laws that apply to us will be made only with your written authorization or that of your legal representative. If we are authorized to use or disclose Personal Health Information about you, you or your legally authorized representative may revoke that authorization, in writing, at any time, except to the extent that we have taken action relying on the authorization or if the authorization was obtained as a condition of obtaining your Health Insurance coverage. You should understand that we will not be able to take back any disclosures we have already made with authorization.
 
YOUR RIGHTS REGARDING PERSONAL HEALTH INFORMATION WE MAINTAIN ABOUT YOU

The following are your various rights as a consumer under HIPAA, concerning your Personal Health Information:

  • Right to Inspect and Copy Your Personal Health Information. In most cases, you have the right to inspect and obtain a copy of the Personal Health Information that we maintain about you. To inspect and copy Personal Health Information, you must submit your request by writing to customer-service@angelsLAB.com. To receive a copy of your Personal Health Information, you may be charged a fee for the costs of copying, mailing or other supplies associated with your request. However, certain types of Personal Health Information will not be made available for inspection and copying. This includes Personal Health Information collected by us in connection with, or in reasonable anticipation of any claim or legal proceeding. In very limited circumstances we may deny your request to inspect and obtain a copy of your Personal Health Information. If we do, you may request that the denial be reviewed. The review will be conducted by an individual chosen by us who was not involved in the original decision to deny your request. We will comply with the outcome of that review.

  • Right to Amend Your Personal Health Information. If you believe that your Personal Health Information is incorrect or that an important part of it is missing, you have the right to ask us to amend your Personal Health Information while it is kept by or for us. You must provide your request and your reason for the request to customer-service@angelsLAB.com. We may deny your request if it does not include a reason that supports the request. In addition, we may deny your request if you ask us to amend Personal Health Information that:
  • is accurate and complete;
  • was not created by us, unless the person or entity that created the Personal Health Information is no longer available to make the amendment;
  • is not part of the Personal Health Information kept by or for us; or
  • is not part of the Personal Health Information which you would be permitted to inspect and copy.

  • Right to an Accounting of Disclosures You have the right to request a list of the disclosures we have made of Personal Health Information about you. This list will not include disclosures made for treatment, payment, health care operations, for purposes of national security, made to law enforcement or to corrections personnel or made pursuant to your authorization or made directly to you. To request this list, you must submit your request in writing to customer-service@angelsLAB.com. Your request must state the time period from which you want to receive a list of disclosures. The time period may not be longer than six years and may not include dates before April 14, 2003. Your request should indicate in what form you want the list (for example, on paper or electronically). The first list you request within a 12-month period will be free. We may charge you for responding to any additional requests. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.

  • Right to Request Restrictions You have the right to request a restriction or limitation on Personal Health Information we use or disclose about you for order fulfillment, payment or health care operations, or that we disclose to someone who may be involved in your care or payment for your care, like a family member or friend. While we will consider your request, we are not required to agree to it. If we do agree to it, we will comply with your request. To request a restriction, you must make your request in writing to customer-service@angelsLAB.com. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply (for example, disclosures to your spouse or parent). We will not agree to restrictions on Personal Health Information uses or disclosures that are legally required, or which are necessary to administer our business.

  • Right to Request Confidential Communications You have the right to request that we communicate with you about Personal Health Information in a certain way or at a certain location if you tell us that communication in another manner may endanger you. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you must make your request in writing to customer-service@angelsLAB.com and specify how or where you wish to be contacted. We will accommodate all reasonable requests.

    Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. To file a complaint with us, please contact us at Angels LAB, c/o Privacy Officer, P.O. Box 12001, Pleasanton, CA 94566. All complaints must be submitted in writing. You will not be penalized for filing a complaint. If you have questions about how to file a complaint, please contact us at customer-service@angelsLAB.com
 
ADDITIONAL INFORMATION

Changes to This Notice. We reserve the right to change the terms of this notice at any time. We reserve the right to make the revised or changed notice effective for Personal Health Information we already have about you, as well as any Personal Health Information we receive in the future. The effective date of this notice and any revised or changed notice may be found at the bottom of this notice.

Terms of Use. While AngelsLAB strives to protect its user's personal information and privacy, we cannot guarantee the security of any information you disclose online. You acknowledge that you are aware, data or information sent online may be subject to spoofing, sniffing, eavesdropping, hacking or other means of interception or contamination. Please also read the Terms of Use posted on the website, since it governs your visit to the website.

Other Uses of Medical Information. Other uses and disclosures of medical information not covered by this notice, that may apply to us, will be made only with your written permission. If you provide us permission to use or disclose medical information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose medical information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the service(s) that we provided to you.

 
PRIVACY POLICY
We know that sharing data with third parties is an important and sensitive issue, and we will not compromise your privacy by sharing personal information without your permission as described above. We collect two types of information - Personal information (such as name, address, telephone number, e-mail address, company name, company address, mailing address, credit card number and expiration date and the images to be processed, if you place an order with us), and Aggregate information (such as information about how many visitors visit our web site, the pages they access, time and day of the week these pages are accessed, the amount of time spent on a particular page, the exit page, and other similar information).

You do not have to give us personal information to visit our site. If you choose not to provide personal information, you can still visit AngelsLAB.com web site. We collect, maintain and use personal information you have voluntarily submitted to contact you, including via email, to respond to your comments or requests for information, or to contact you in the course of processing your order or for sending the output. Under no circumstances will we use this information for anything else not described in this privacy notice.

We issue cookies which are associated with your personally identifiable information. They are used for along with the aggregate information we collect to statistically analyze the collective characteristics and behavior of visitors to our site. AngelsLAB.com measures the overall patron demographics and interests regarding specific areas of our site, and uses this information to allocate our resources most efficiently.

Where we collect personal information you will have the option to "opt-out" from any future updates or information from us regarding products or services that might interest you. If you leave the box, Contact me in the future about additional offers or services, selected/check marked, then we may contact you regarding new features, site improvements, or for periodic marketing & promotional notices and introductions to new products or services. If you do not wish to receive such updates, you have the option to "opt out" by clicking the box and removing the check mark. Additionally, you will be able to opt-out of our marketing updates at any time by e-mailing us at customer-service@angelsLAB.com
 
CONTACT US

We are located in the San Francisco Bay area in California, U.S.A. If you have any questions about this Privacy Policy statement, the Privacy Practices of this web site, or your dealings with this site, you can contact us at customer-service@angelsLAB.com

or contact us via mail:

Customer Service
Angels LAB
130 Ryan Indus. Ct.
San Ramon, CA 94583
USA

 

By using this website, you signify your acceptance of this Notice of Privacy Practices, and you adhere to the Terms of Use posted on the website. If you do not agree with any of these terms, please do not use this site or submit any personal information. If you choose to visit AngelsLAB.com, your visit and any dispute over privacy or the service(s) provided are subject to this Notice and our Terms of Use , including limitations on damages, arbitration of disputes, as described under the Terms of Use . Please review the Terms of Use which also govern your visit to AngelsLAB.com and the service(s) provided.

USE OF THIS WEBSITE CONSTITUTES YOUR ACCEPTANCE OF THE ABOVE TERMS.
Please check back for updates to this Privacy Policy statement.

Effective: January 5, 2010

 

 
 

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